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DSA Consulting

Social Performance Task Force Webinar: Indicators to Identify Early Signs of Clients Stress

SocialPerformance400x129SocialPerformance400x129Please save the date for the next webinar organized by the Social Performance Task Force (SPTF) Outcomes Working Group.  The webinar will take place on Thursday, 23 February 2016, at 10h00 (EST) / 15h00 (GMT).

The subject of the webinar will be indicators to identify early signs of clients stress, particularly client over-indebtedness. The webinar will feature two speakers:

  • Bobbi Gray, of Grameen Foundation, will provide an overview of work that she has done on this topic, which has also been informed by the work of independent consultant Anton Simanowitz. Additionally, Bobbi will share some suggested indicators that a financial service provider could monitor to identify early signs of client stress.
  • Caitlin Scott, of Friendship Bridge, will share a game that Friendship Bridge developed and has had its clients play to understand how clients respond to financial stress, and to identify behaviors that could be early signs of over-indebtedness.

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